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Let's Talk About Your Department

Whether you need a quote, a walkthrough, or just want to ask questions before your demo — we're here. Most departments are up and running the same week.

Response Time
Within 24 hours on business days
Beta Program
We're accepting beta applications now — apply with the beta questionnaire

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Common Questions

Before You Reach Out

How does the beta program work?

Beta partner departments get full access — every scenario, eLearning, and training records — at no cost while they help shape the product. In return we ask for honest feedback from your crews. Public pricing will be announced at launch.

Do I need IT to set this up?

No. PumpForge runs in a web browser. Nothing to install, no servers to configure, no firewall rules to change. Your instructors can be training operators within an hour of signing up.

What devices does it work on?

Any laptop, desktop, or tablet with a modern web browser. Training and simulation require a screen large enough to operate the pump panel — phones are too small for that, but the public site works on any device.

Is the hydraulics engine accurate?

Yes. PumpForge uses industry-standard hydraulic principles aligned with NFPA and NFA curriculum. The simulation produces consistent, repeatable results — identical inputs always produce identical outputs.

Can we use this for NFPA 1002 certification?

PumpForge covers all NFPA 1002 Chapter 5 Job Performance Requirements through its 15 NFPA 1002 scenarios (12 NFA evolutions + 3 NFPA JPR), and also ships the 7 NFPA 1410 engine-company evolutions — 22 built-in scenarios total. The platform documents every attempt with scored results and evidence trails that hold up during audits.

Do you offer statewide or regional pricing?

Yes. We offer statewide and regional licensing for fire training academies and state fire commissions. Request a statewide quote or mention it in your inquiry above.