Everything PumpForge Does, for Everyone on Your Crew
100 features, sorted by the three people who use PumpForge every day. Every line on this page is something your department can do today.
Everyone in your department
Whoever signs in, these come with the account.
AI Assistant
Ask how to do anything. It knows every page and task for your role.
Department Chat
A live text chat for everyone in your department, showing how many are online.
Report an issue from any page
One button files a support ticket with the page you were on attached.
Support Center
Track your tickets, get replies on the bell and by email, and close them when they are fixed.
Notification bell
New assignments, reviews, certificates and ticket replies, and you choose which kinds reach you.
What’s New
See what has just shipped, with a badge until you have looked.
Two-factor sign-in
Protect any account with an authenticator app and recovery codes.
Your data stays yours
Each department’s records are kept to that department. Trainees are signed out after 30 minutes idle, staff after 2 hours.
Pump Operators
The reps, the scores and the paperwork that proves them.
On the pump panel
Real pump hydraulics
Friction loss, pump curves, cavitation, priming and elevation, recalculated 20 times a second.
Your truck’s panel
24 panel layouts styled on real apparatus. Each scenario can be tied to one of your trucks, and you pump that truck’s panel.
Every control you use on a rig
Pump shift and OK-TO-PUMP, throttle, pressure governor, tank-to-pump, intake gate, primer, discharge valves and tank fill.
A full set of gauges
Discharge and intake pressure, vacuum, engine and pump RPM, pump temperature, tank level and engine warning lights, plus total flow on full-size panels.
Calculate, then pump
Work out the pump discharge pressure for each line and lock it in before the run starts.
Failures you can’t safely practice on a rig
Cavitation, overheating, overpressure, an empty tank, and water hammer when an intake is opened too fast.
A guided first run
A checklist beside the panel ticks itself off during your first three runs.
Keeps going through a dropped connection
A short drop doesn’t end the run. It reconnects and carries on.
Scores and feedback
Scored the moment you finish
Calculation, panel operation and safety, plus extra categories on some drills. Finishing late costs points.
Critical faults fail the run
Lock in a badly wrong pressure or overpressure a hose and the run fails, whatever else went right.
After Action Report
Gauge playback, panel replay, a line-by-line pressure comparison that shows whether a miss was the math or the panel, every safety event, the full event log and a PDF.
Your instructor’s feedback
See your instructor’s decision and notes on each run.
Training
Getting Started checklist
A short setup list for your first days that ticks itself off.
Your dashboard
Work due, average score, certificates, your competency profile, any remediation plan and the department leaderboard.
Assignments with a briefing
Each one shows its briefing, attempts left, time limit and due date.
Training Plan
A step-by-step plan from your instructor. Each step opens when the one before it is done.
Practice Scenarios
Run any scenario, fully scored, as often as you like. Practice never goes on your record or uses an attempt.
Practice History
Every practice score, kept in a list of its own.
eLearning courses
23 built-in courses in nine units that open in order, with quizzes that shuffle every time.
My Progress
Your level, score trend, badges and suggestions for what to retry.
My ISO training hours
Your ISO training hours by category, with a report to download, when your department tracks ISO.
NFPA 1002 progress
Where you stand on each NFPA 1002 pump operator job performance requirement.
Your state’s standards
Your state’s certification path and the editions it teaches to, and where your state publishes skill sheets, the PumpForge drills that rehearse each one.
Study Guide
Formulas, nozzle pressures, water supply, standpipe, foam and NFPA tables in one quick reference.
Badges, XP and streaks
Earned for first passes, perfect scores, finishing all 12 NFA evolutions and training day after day.
Certificates
Automatic NFPA 1002 certificates
Basic when you pass NFA Evolutions 1 to 5 at 70 or better, Advanced when you pass all 12. Each lasts 12 months.
Course certificates
Finish a course set to issue one and the certificate arrives on its own.
Checkable by anyone
Every certificate has a number anyone can check at pump-forge.com/verify, with no login.
Expiry reminders
You’re reminded before a certificate runs out, and passing the evolutions again renews it.
Instructors & Training Officers
The tools to run the program, and the same pump panel to train on yourself.
Set up
Your dashboard
Trainees, runs waiting for review, certificates about to expire and seats in use, at a glance.
Apparatus records
Pump rating, tank and foam tank, pump curve, panel layout, intakes, discharges, preconnects and a service log for each truck.
A pump chart for each engine
Pick the nozzle on each preconnect and PumpForge prints the pressure to pump every line at, ready to tape up at the panel.
Trainee roster
Attempts, passes, average score and pending work for every trainee. Add someone without typing a password and they’re emailed a link to set their own.
Compliance report per operator
One click gives you an operator’s report: certificates, training history, scores and sign-offs.
Scenarios
16 built-in scenarios
12 NFA evolutions and 4 NFPA 1002 job performance drills, ready to assign.
NFPA 1410 in one click
Add the 7 timed NFPA 1410 engine-company evolutions to your department.
Scenario Builder
Your water supply, hose lays, nozzles, elevation, pass marks and scoring weights. Preview the correct pressures before you save.
Copy and compare
Duplicate a scenario to adjust it, or run two versions with different groups and compare their scores.
Free Practice on any panel
A five-minute scored run on any layout that isn’t saved. Good for trying a new panel or showing a visitor.
Your own training
Take anything assigned to you, the same way a trainee does.
Assigning and planning
Assign with due dates
To one trainee or many. Reassign for a fresh set of attempts and the earlier scores stay on file.
Bulk Assign
Many scenarios to many trainees in one go. Anything already assigned is skipped.
Training Plans
Ordered steps with due dates counted from the day you assign, progress for each trainee, and the NFPA 1002 requirements the plan covers.
Training Calendar
Drills, meetings and evaluations with attendees and a mandatory flag, exported to your own calendar.
Training Log
Record drills, classroom and hands-on hours, tagged to ISO categories, with who attended.
eLearning
Assign courses to anyone
Trainees, instructors and admins, with an optional due date.
Build your own courses
Modules, quizzes, your own pass mark and an optional certificate.
AI-drafted quiz questions
Fresh questions written from each module’s content. Nothing reaches trainees until you approve it.
Question Bank
Each question’s difficulty and pass rate, so the weak ones stand out.
Watching and coaching
Live Monitor
Watch a run as it happens: live gauges, control positions, active failures and the latest actions.
Message Trainees
Email one trainee or all of them, with attachments and an urgent flag.
Review decisions
Approve a run, ask for improvement or require remediation, with debrief notes, and lock the review.
Coaching notes on the timeline
Pin praise, corrections and safety notes to the exact second of a run.
Score override
Adjust a score when your judgement says so, with a written reason kept on record.
Rubric evaluations
Score a run against your department’s rubric. The results build each trainee’s competency profile.
Compare and rank
Score comparison by scenario or trainee, A/B results, and a leaderboard by week, month or all time.
Skills Matrix
Rate every trainee 1 to 5, skill by skill, and see the whole crew on one color-coded grid.
Audit Log
Who did what in your department, and when.
Compliance
Issue certificates
From chosen passing runs, with the pump rating and expiry you set. Revoke with a reason on record.
Recertification queue
Everything expired or due within 90 days, sorted by urgency.
Remediation plans
Pick the weak areas, the scenarios to re-run and the courses to finish, with a due date.
Apparatus inspections
Log inspections from templates and track open deficiencies by severity.
Inspection schedules
Recurring inspections for each truck, from daily to yearly, with reminders for whoever is assigned.
Outside credentials
Firefighter I/II, Driver/Operator, EMT, hazmat, CDL and more, with a warning 90 days before each expires.
NFPA 1002 overview
Who is fully compliant and progress on every requirement, with a spreadsheet export.
State standards
Profiles for all 50 states: the certification path, the editions taught and the pass window, with drills matched to each skill sheet.
Department Admins
Running the department: people, settings, evaluations, reports and connections.
Your department
Department overview
Seats, people, certificates, inspection status, upcoming events and recent training on one page, with a card for each station.
User management
Add people, change roles, reset passwords and resend invites. Instructor and admin accounts are free.
Training transcripts
A full record of each person’s time online, runs, quizzes and certificates.
Two-step trainee removal
Removing a trainee takes a request and a confirmation, and their training history stays on file.
Stations
Name your stations and compare their pass rates and certificate coverage.
Department settings
Contact details, the default practice panel and an activity digest email, daily, weekly or monthly.
Your own pass window
Decide how close to the correct pressure a run has to be to pass.
Billing and seats
Seats in use, payment history and more seats when you need them.
Guided setup
A setup checklist that walks a new department through its first session.
Evaluations
Evaluation Template
Your own skill categories, weights, rubric wording and competency bar.
Skill Gap Analysis
Department averages by skill and who is below the bar, by station or shift.
Calibration Analytics
How each instructor scores compared with the rest, with outliers flagged.
Reports and compliance
Analytics
Sessions, scores, pass rates, certificates, course progress and training hours for any date range.
Training hours
Hours for each member from the training log.
Assignment oversight
Every assignment in the department, who set it and where it stands.
NFPA 1002 settings
Switch tracking on, set the score that completes a requirement, and turn individual requirements on or off.
ISO training hours
Compliance by member and category against ISO rating schedule targets, with an audit report PDF.
Inspection status board
Every truck’s inspection status: current, due soon, overdue or unscheduled.
Reinstate a certificate
Bring back a certificate revoked by mistake, with its original number and dates.
Follow your state
Grade runs to your state’s pass window and show your people its certification path, or stay on national standards.
Audit log export
The department’s full audit log as a spreadsheet.
Connections
API keys
Read-only keys so your records system can pull training data.
Webhooks
Signed notices sent to your own systems when a run is graded, a certificate is issued, or someone is assigned or added.
See It With Your Own Crew
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