Platform Management Tools
Run your training program without needing IT support or additional hardware. PumpForge handles scheduling, monitoring, records, and role management from one dashboard.
Live Session Monitoring
Watch active trainee sessions in real time. See gauge states, control positions, and safety events as they happen. Every active session is listed, and you open any one to watch it live. Live monitoring comes with the Complete plan.
- Live gauge and control state per trainee
- Safety events flagged in real time
- Every active session in one list
- Timestamped notes added while you watch
Assignment Management
Assign scenarios to one trainee or many at once. Set due dates, track completion, and see who is overdue from the instructor dashboard.
- Assign to one trainee or many
- Optional due dates with overdue flagging
- Completion status per trainee per scenario
- Bulk assign many scenarios to many trainees
Trainee Progress Tracking
See every trainee's history, scores, certification status, and assigned work from a single profile view. Identify who needs attention before they fall behind.
- Full attempt history per scenario
- Score trends over time
- Certification status and expiry
- Assigned vs completed at a glance
Department Analytics
Aggregate training data across your entire department. See completion rates by station, average scores by evolution, and certification coverage across all operators.
- Completion rates by station and role
- Average scores by evolution type
- Certification coverage dashboard
- Export to CSV for external reporting
Department Head
- Manage users and stations
- Manage certifications
- View all department data
- Configure apparatus
- Billing and subscription
Training Officer
- Create and assign scenarios
- Monitor live sessions
- Review and annotate AARs
- Track trainee progress
- Assign eLearning courses
Pump Operator
- Complete assigned evolutions
- View own results and AARs
- Track certifications
- Complete eLearning courses
- Track personal progress
31 Built-in Courses
Pump theory, friction loss calculations, NFPA 1002 requirements, NFPA 1410 evolutions, apparatus operations, yearly safety refreshers, and more. Each course is organized into modules with progressive content that trainees complete at their own pace. The courses are an add-on to the Complete plan.
- Multi-module structured curriculum
- Self-paced with progress tracking
- Assign alongside simulation evolutions
- A finished course can count toward ISO hours
Training Hours Log
Instructors log drills, classroom and hands-on hours, with who attended. When your department tracks ISO, finished courses and passed graded simulation runs are added to each member's ISO training hours automatically, in the ISO categories the course or scenario counts toward; failed runs count too if your department switches that on. Audit-ready documentation for state reporting, ISO reviews, and internal compliance. The training log and ISO hours come with the Complete plan.
- Hours tagged to ISO categories
- ISO hours from courses and passed graded runs
- Export to CSV for external reporting
- Per-trainee and department-wide views
The Pump Operator Path in 9 Units
The units open in order for a trainee, so the basics come before the hydraulics and the hydraulics before the special operations. An instructor can still assign any course at any time.
- Unit 1: Apparatus Familiarization, Apparatus Driving Safety
- Unit 2: NFPA 1002 Pump Operations Fundamentals
- Unit 3: Fire Hydraulics for Pump Operators, Advanced Fire Hydraulics
- Unit 4: Water Source Transfer: Tank to Hydrant, Rural Water Supply Operations, Relay Pumping Operations
- Unit 5: Foam Operations for Pump Operators, High-Rise Standpipe Operations, Aerial Device Water Supply
- Unit 6: Pump Operator Safety, Emergency Procedures for Pump Operators
- Unit 7: Pump Operator Communication & Leadership, Pump Operator Leadership & Decision Making
- Unit 8: the 7 NFPA 1410 engine-company evolutions, one course each
- Unit 9: NFPA Compliance for Training Officers
6 Annual Safety Refreshers
These sit outside the units and open in any order. Each one comes round again 12 months after a member finishes it, and when the department tracks ISO, each year’s completion counts toward its hours again. Every lesson's quiz includes “what do you do?” questions that put the member on a call or at the station.
- SCBA and Respiratory Protection
- Bloodborne Pathogens
- Hazardous Materials
- Cancer and Contamination Reduction
- Emergency Incident Rehabilitation
- Mayday and Rapid Intervention
Every quiz shuffles its questions and needs 70% to pass. The whole library is the eLearning add-on, sold with the Complete plan only.
Beyond the Pumper
Two driver/operator courses for the other rigs a department runs, outside the units and open in any order: Wildland Engine Operations and Aerial Apparatus Operations. Built from published federal, safety and manufacturer sources, with “what do you do?” questions in every quiz.
- Wildland Engine Operations
- Aerial Apparatus Operations
Practice Scenarios
Any operator can run any scenario, fully scored, as often as they like. Practice never goes on the record or uses an attempt.
Training Plans
Put scenarios in order with due dates counted from the day the plan is assigned. Each step opens when the one before it is done, and the plan shows the NFPA 1002 requirements it covers.
Study Guide
A quick reference every member can open: pump discharge pressure with worked examples, friction loss tables, nozzle flows, elevation, drafting, standpipe and foam figures, emergency procedures and the NFPA 1002 Chapter 5 requirements.
Your State’s Standards
Profiles for all 50 states, each built from that state’s own published documents: its certification path, the NFPA editions it teaches to and, where the state publishes skill sheets, the PumpForge drills that rehearse each one. A department can grade runs to its state’s pass window where the skill sheets set one, or stay on PumpForge’s national lines.
Practice Scenarios, Training Plans, the Study Guide and state standards come with both plans.
Nothing to Install — Ever
PumpForge runs entirely in the browser on hardened AWS infrastructure. No software to install, no server to maintain, no updates to push to stations.
- Hosted on AWS, with updates rolled out automatically
- Works on any modern browser — laptop, tablet, or station computer
- TLS encrypted in transit, encrypted at rest
- Automatic backups
- Role-based session security with idle timeout per role
- 2FA available for all accounts
Management questions, answered
What can instructors and admins do from the dashboard?
What roles does the platform support?
Is the platform secure and reliable?
Run your whole program from one dashboard
Start a free 30-day trial. No IT involvement required.